Here’s a revealing review from a client of mine and pretty much sums up what I hear from everyone:
I signed up for a three month membership through e-Harmony. I was sent initially several matches. Surprisingly of the ones i was slightly interested in none responded to requests for communication. Of the few that i did make initial contact with it was terribly obvious during our first date that we had no chemistry and our personalities were oil and water!
Here comes the good part. I let my subscription expire…I didn’t cancel it. I still get matches in my email even though my account is not active! Which of course makes me think..hmmm….of all the supposed matches they sent me I wonder just how many did not have an active account????
I made a very nasty phone call to e-Harmony who coughed up a free three month extension. I have gotten total squat for matches. Again the same scenario…no communication, matches that are totally out of line. I am sure that when these three months expire then I will suddenly get a few matches worth looking at in the hopes that I will renew my membership.
I plan to call and ask “What percentage of your members report a successful long term relationship after being matched by your system?” and “What percentage of us report that your service is garbage and a waste of our money”??? I would also like to know if the commercial engagements and marriages are actors or actual matches through e-Harmony?
Regardless…it is sad and unfortunate that e-Harmony is commercializing on the fact of life that we all need and want someone special to love and cherish.
Save your time/money, avoid e-Harmony and stick with top dating sites like Match and Perfect Match.
Hi, I've been a matchmaker for many years and have experience with just about every dating site out there. I have thoroughly reviewed and rated the best
Thank you! Thank you! Thank you!!!! For the info from everyone about how bad eharmony is. I had done the profile and did find it very helpful to me about me. BUT like everyone else I had trouble getting respones &/or the matches were very creepy, much older then me (like my Dad’s age, YUCK!) or worse in the next Province. So much for the tv ads. I begin to wonder where they got the actors from. Thankfully I had not put any money down as I had tried the site on a “free weekend”. I know now I will not continue. Thank you from the bottom of this single mom’s heart for helping me to avoid eharmony.
Do not join eHarmony!
I was a member of eHarmony for one year, and I am extremely disappointed. The personality matching algorithms they use are horrible; I would say that only 2-5% of the matches were even close to compatible with me. Furthermore, they match you with people who have not subscribed. So, you get matches that interest you and you can’t communicate with because they are not members. Sure, it makes sense to show new people their potential matches, but I don’t understand why they bother to show you matches that you can’t communicate with.
Also, they hide an auto-renewal feature in the fine print! So when your subscription is finished they auto-renew your account without your consent and steal another $19.95. I called the support and they said “we informed you of the auto-renewal when you singed up.” I am sure that I never saw anything regarding auto-renewal. They said the $19.95 was non-refundable; however, they offered a 50% refund and said I would receive it in 2-3 billing cycles, but I doubt that will ever come.
Another note, I could not find the customer support phone number on the eHarmony website, but I found it on the by searching on Google (1-800-951-2023). Any business that actively hides it’s customer support number or doesn’t make it easy to find should be avoided. EHarmony is a poor quality on-line dating site and they are thieves that steal money form you with the non-consented auto-renewal.
eHarmony is one of the biggest “rip-offs” out there. Although they heavily advertise and claim numerous sucesses the service is indeed poor at best. Non-paying member listings that have been on there site for years that you can never communicate with you are matches that you continually receive so they can fulfill there advertised committment. You can be matched with non-paying members who can never respond to you. You also need to be aware of the “auto-renew” and continuous monthly charges that can appear on your credit card without your approval or authourization. In reading one of the other reviews I guess I know now where my subscription to a golf magazine came from. I don’t even golf… I would recommend eHarmony to no one…