Here’s a revealing review from a client of mine and pretty much sums up what I hear from everyone:
I signed up for a three month membership through e-Harmony. I was sent initially several matches. Surprisingly of the ones i was slightly interested in none responded to requests for communication. Of the few that i did make initial contact with it was terribly obvious during our first date that we had no chemistry and our personalities were oil and water!
Here comes the good part. I let my subscription expire…I didn’t cancel it. I still get matches in my email even though my account is not active! Which of course makes me think..hmmm….of all the supposed matches they sent me I wonder just how many did not have an active account????
I made a very nasty phone call to e-Harmony who coughed up a free three month extension. I have gotten total squat for matches. Again the same scenario…no communication, matches that are totally out of line. I am sure that when these three months expire then I will suddenly get a few matches worth looking at in the hopes that I will renew my membership.
I plan to call and ask “What percentage of your members report a successful long term relationship after being matched by your system?” and “What percentage of us report that your service is garbage and a waste of our money”??? I would also like to know if the commercial engagements and marriages are actors or actual matches through e-Harmony?
Regardless…it is sad and unfortunate that e-Harmony is commercializing on the fact of life that we all need and want someone special to love and cherish.
Save your time/money, avoid e-Harmony and stick with top dating sites like Match and Perfect Match.
I agree 100% . That was exactly the same scenario with which I encountered. I did not however get a free 3 month extension. I probably wouldn;t use it anyway.
I’m sorry, but when you go on a site and answer 10,000 questions for half an hour only to be told that you’re part of the 1% of the population that’s “unmatchable” (yes, this happened - people though i was joking until the recent commercials came out) you have no place in my life.
I’m not vain, but I refuse to talk to someone who won’t put up a photo. It doesn’t all have to do with vanity, but rather many men won’t put up a pic if they’re married or otherwise already involved. Some men aren’t actually smart enough to know how to put a pic up either. Sorry, but that right there eliminates two types of people I am just not interested in.
The rest of the photo thing is based on a fact of life. Everyone, male and female, requires some sort of physical attraction. I’m not looking for an adonis in blue jeans, but rather someone with a nice smile, pretty eyes, who at least knows how to dress for his body. I’m quite sure there are many men who feel the same way. Common sense proves that we’re not all gonna get the “hotties” - but that doesn’t mean we have to force ourselves to be attracted to someone we’re not just because we like their personality. That’s one of the many differences between friendship and romance… duh.
This website is a Model T design and as frustrating as any you will visit. In addition to not remembering you when you return. You have to log is like a first time visitor every time. It is so slow that you think you are on a dial up even when you are not. I can’t imagine actually being on dial up modems.
I finally figured it out. The very liberal sociologists who run this site make the programming decisions!
Most of the matches don’t have photos. They use “flexible matching” meaning this probably is not a good match for you but we need to send you something. They send matches that are hundreds of miles away when you ask them not to. The “structured communication” system makes you feel like a child.
There is no way to recommend this site honestly.
I have been a member for over a year and requested matches with-in 50 miles but was told there wern’t many so I was asked if I would consider others, I agreed. Now I get ones from Florida, New York, Southern California. These are all nice places but when I am in the Seattle Washington area they are more than a visiting distance, come on.
Dave Hopkins
OK, I guess I’m in the minority here. I’ve been on eHarmony for a couple of years. During that time I’ve been “matched” with about 600 women. (literally, I’m not kidding) About 200 of those went on immediate HOLD for “no photo”, and another 200 were “CLOSED” immediately or quickly by one or the other of us for some reason. Another 100 never responded to my attempts to communicate.
BUT, of the 100 who are left, there were probably 30 who I actually dated, and at least six who I had what I would regard as “successful” relationships with. (I’ll define that as dated regularly for more than a month and may or may not have established a sexual relationship with.) All of these eventually broke up, for a variety of reasons, but none of those reasons had anything to do with the eHarmony process itself.
Yes, the process itself is frustrating. When I get through to Open Communication with a woman I always feel like I’m a lab rat who should be given a piece of cheese for running the maze successfully. I’ve got “stock” answers to most of their standard “2nd questions” by now, that I just tailor a bit to fit what I think the individual woman seems to be driving at overall.
And my closest woman friend (brilliant and beautiful … I’d marry her in a minute if she’d have me!) was on there for a year and got no more than about four matches in the entire time, and maybe one date.
But my experience has been pretty good.
I was on the site eHarmony for more than a year and did not see any trustworthy service, everything looked like a scam. My biggest concern was that they charge you for an extention of service without any requests from you and that is a very bad experience.
I joined, but did not get a single match. That’s right, not one! I am intelligent, articulate, and while not physically perfect, I would be acceptable to a good percentage of the female population. If there was a question, “Do you like to smother your partner to death in her sleep”, I think I must have miss-read it, and clicked “yes” by mistake. There is no other excuse for ZERO matches.
Archie.
I have NOT joined e-harmony and I get matches (not)just after filling out a few basic questions….but hold on. I joined Senior Friend Finders - squat; Big Church - squat; Match.com - met and dated a married man for 9 months before I learned he was married, although I have to admit, I wasn’t too fond of him and I saw red flags from the very first date….was I that desperate? And listen to this, he has a doctor’s degree in theology, yes, thats right, the Bible, he even went to church with me on Christmas Sunday Morning - he was wanting M O N E Y….what else is new? I’ve also filled out a profile for Date.com - so far nothing. I’m beginning to feel like Archie….I’m a widow, reasonably nice looking, have a decent car (small Lincoln), my house is a nice brick medium size home, paid for and I have 65 acres and another house, paid for….I have a good job….and I go to church as least twice a week, I do not drink or smoke. So nice guys, where are you? Must not be any because all the “matches” that I’ve been referred too are either, too young, too old, ugly as sin and unkempt. I can almost smell some of them when I see the pictures, but even the fat, bald, ugly ones, wants, cute little things that are 15 to 20 years younger. Honey, they don’t appeal to this 62 year old, so why do they think a young pretty thing would want them? Well, got my two cents worth in….thanks for reading.
I wish to cancel because I don’t like this tedious method and that I can’t pick out men myself.
eharmony utterly unprofessional, dishonest, expensive, and a complete waste of time. They do not fix their serious out-of-state “matching” issues after you write them a half-dozen times, yet their site is covered with pages and pages of self-important rubbish that I can assure you has no bearing whatsoever on their real operating policy, which is shameful. A scam at worst, the most unprofessional operation I’ve encountered yet at best. Avoid. Oh, and watch your wallet with these hucksters: They’ll resign you in a heartbeat, all the while blowing smoke up your skirt about how perseverence is your best friend. Sure it is, ehucksters, it keeps your ultra-expensive national ad coverage running while you operate your shell game.
E.Harmony produced the worst matches….and the very few that was a possibility never responded to my questions except to say that they “closed” the match.
this site is a complete waste of time and money.
I joined only because there was a special and even that was a complete waste!
I am now cancelling
I just accidentally found these reviews and was laughing as I read them. I signed up for e-harmony a few years ago and was really disappointed. Like almost everyone else, I ended up with a LOT of matches 1/2 way across the country. And some of the strangest people..let me give you an example..one guy lived 2/3 of the way across the country but he had an interesting job so I thought I’d just chat..and made it clear I was just being friendly since there was no hope of us ever meeting. Lo and behold…he had been divorced THREE times, was currently in therapy from a very bad breakup, and had a major foot fetish…none of this, of course, could have been found out from the profile. This guy should no more have been looking to date than a man in the moon. I felt sorry for him but my goodness! About that time e-harmony began their intense tv ad campaign and it was so funny..they talked about the number of marriages (which was very very small in number) then the amount of people joining which was enormous. So I wrote a scathing little e-mail to the founder, Dr. Warren, and NEVER got a reply back but I did notice they immediately changed their tv ads and UPPED the number of marriages they said were happening. Also, I know dating sites cannot totally screen their applicants, but I just broke up with someone I’ve dated well over a year who I met at a different site, and I heard he’s very very active on e-harmony and match. The reason we broke up is he is actively dating numerous women at the same time making each one think they are the only ones. He is very good at it or I would have found out a lot sooner. I just feel extremely sorry for the people he will meet..it’s scary isn’t it? Oh and out of curiosity I checked my account (which has been inactive a LONG time on e-harmony) and they had kept matching me with people! It’s been very educational to read everyone elese’s comments.
I also found nothing with them. I had several “matches” but when I contacted them there was a message that they had closed comm. I joined over 2 years ago and have been active several times and as of today, have only 10 or so matches…all but one are taking a break. I’m a dammed good catch too, so someone is not getting the message out!
eHarmony is fraudulent. My membership just expired yet I continued to receive matches which I couldn’t see or respond to unless I renewed my membership. As a member I wondered if I was getting matches with expired subscriptions and called customer service to inquire about this. They assured me (on 2 occasions) that my matches were paying subscribers. I rephrased my question with a few different angles to make sure they understood what I was asking and still they would say that these were not members with expired accounts. Now as a former member with an expired account who continues to get matches, I know that they were lying all along. I feel terrible for all the paying members who are getting matches not knowing if they have expired memberships.
I am sure that many of my matches were not paying subscribers because I often wouldn’t get a response to my “request to communicate”. I would think people would at least respond in some form if they were active paying members.
I did bring this up with eHarmony and they said that they stated that people would be matched with matches that had expired memberships in their policy. I looked at it very closely and just as I suspected, it did not say this. They are LIARS and FRAUDULENT!!!
STAY AWAY FROM EHARMONY!!!
Beware of joining! I foolishly signed up for a year’s membership thinking I could cancel any time. I wanted to cancel after a month. Pay the full month’s rate, and get a refund for the year’s subscription. Not so. Customer Service is like a broken record: No refunds. period. They promised they wouldn’t charge me more beyond the year. Big deal, and I’m not sure I believe them. My circumstances have changed (I’m now caring for my mother) and won’t be dating for the near future. There is no way to contact the company directly or talk to a supervisor. I can write a letter to a po box, but am expecting the same answer (if they respond at all.) Am completely disatisfied with the service, or rather lack of service. The worst.
After reading all of these comments and not recieving any replies of my own , i also wonder if this is worth my time, money and frustration.I was hoping that e-harmony was one service that we all could trust,but as i read these comments tonight….well,it just proved us all that we were suckered,when we are truely trying to find a”SOUL-MATE”[AND I BELIEVE THEY ARE OUT THERE!] To the one that started e-harmony,i have til August til my subscription runs out, then if nothing happens…..BBB will be called!
I found eHarmony to be a complete fraud. Very few matches were sent while I was a paying member but as soon as I cancelled and my subscription ran out, I received 7 in one day of people very close to where I live. Of course, in order to see them I had to pay again which I did not do. Then I received requests for communication from members. Hoax. They hve a racket as we can never see who the members are—only trust them that they are matching us like the old pre-arranged relationships of years ago.
The few matches I did receive appeared not to be active members. In some cases, I would receive notice of “match found”, go to the site and that person had already “closed” which made no sense at all. I truly feel they are taking our money and doing very little to earn it.
Who knows how to bring justice for this? Anyone? Where do we go from here?
What a rip off……I just ended a 3 month stint with eharmony. I got nothing. almost all my matches were out of state and I was very clear a bout not wanting to date out of my area(1.2 mil city). Of the 4-5 matches locally I could not get anyone to respond. My personality profile was very positive and claimed or hinted at how easy I would be to set up. blah blah blah
Save your money!! It is a wasted effort!
This information that I found on this website makes me worry about eHarmony. I have not subscribed yet but I am currently using its free services in order to see if I want to pay any money. I am currently receiving up to 10 matches a day that are in my area and answering those matches’ questions. Several of the matches have closed their conversation with me because there were no pictures of me available…huh. I am afraid that once I do pay money to the service that the matches will stop coming. What should I do?
I absolutely agree about the disappointment with this website. For the same out of money I should have bought a very good bottle of wine and could have had a better time….
I had the same horrible experience with e harmony. SOmeone should report htem to better business. It is a scam.
This is the worst membership of anything that I have ever joined. They renew the membership when you have cancelled it and don’t give you a refund. They match you up with matches out of the 50 mile radius that you requested and you get responses back that the problem is distance - the matches are over 100 miles apart. You may get a few that you open communication with - yet you hear nothing from the other person. What is the problem you ask…..it’s EHARMONY AND THEIR CUSTOMER SERVICE. THEY DON’T KNOW HOW TO SERVICE THEIR CLIENTS! DO NOT JOIN EHARMONY - THEY ARE A WASTE OF MONEY.
I have made a complaint to the Federal Trade Commission - I think more people should do the same. Otherwise - EHarmony will continue on with business when they should be out of business!
This site eharmoney is the biggest waste of money, it is a farce. no matches even close to me or even worse they are long since expired.
I tried eHarmony for 3 months last year. It became a more trouble to get rid of them, then the one person I ended up communicating with all the way through the time when we would meet. More on him later. I received enough matches from eHarmony but some were as far away as Washington State and I live in California! I requested a 50 mile radius, not over 500 miles! Someone data tech must be illiterate! I did get one match of interest and we communicated online through eHarmony process for about 4 weeks. I was hoping to meet this wonderful man but at the last point where we could go no further but meet, he dropped out of site. Must have been a married man or a ‘plant’ by eHarmony to keep me on the line…
I never recommend eHarmony to my single friends…never.
I wish I would have done my research and found this website “before” coughing up a 3 month subscription to eHarmony !!!!!! At the urging of a fun loving friend, I took the eHarmony profile test just for giggles. I did not realize that I would be receiving matches. Just out of curiosity, I looked at the list and the third one down, with an usual but not often heard name, was very very interesting and “seemed perfect”!!!!! He was so “perfect for me” in fact that it prompted me to do the most craziest thing I’ve ever done with my money and spend $110 (of which I really could not afford with two kids in college) for a 3 month membership. Low and behold, once the membership was processed, this “perfect guy” “closed communication” by the standard “pursuing another relationship at this time.” My spirit was crushed by how stupidly gullible I had been!!!!! I started reviewing the other matches and found they were from other states or were totally wrong for me. That is when I realized that the “perfect guy” “could have been” a set up by eHarmony to lure me to paying for a membership. Upon this realization, I started researching and found this websit, as well as others, with numerous complaints and expeniences as I had just encountered with eHarmony. Love is definitely blind and tends to make normal rational people do stupid things as putting the cart-before-the-horse as I had done. I immediatly canceled my membership with eHarmony and promptly received an e-mail stating that my membership was non-refundable but they would cancel any additional charges to my credit card. This will be a great reminder that research should always come before pursuing something new and different. I’ve always been an old fashion girl and probably should stick to old fashion dating methods. Thank you so much for your websit. You are doing a great service, and I pray that others will read this site before venturing off into uncharted waters.
I was at this very moment going to join EH……..I saw the ad for your forum alongside. Hummmmm….I am soooooooooooo… very glad that I took the time to read your comments. Yes, it is expensive. Yes,they have been laying out the bait. Yes, all those great sounding men are an awfully long distance from my small town(???did they not get the 50 mile radius response???) Thank You to those of you who took the time to share your unfortunate experiances with EH. Shame on EH for taking advantage of good people. Good luck and God bless.
Thank you all for sharing your painful & costly experiences with eharmony. I haven’t pursued anything with them & guess what…. after reading these reviews, I won’t!
The question is, why doesn’t everyone who felt they were mislead file a complaint with the BBB & other regulatory agecnies to get this site investigated?
Or better yet, why hasn’t a lawyer researched this for a class action lawsuit? It appears that eharmony is putting out a lot of misleading information & making false promises that border on ‘bait & switch’ tactics. Common sense says that these are just a few of the dissatisfied ‘clients’. there must be many. many more! Or perhaps they are too embarassed to admit they made an error in judgement. If you chose to use this service based on the information you were given, don’t be embarassed!It ain’t your fault! Either way use the power of large numbers to have this site fixed or put out of business.
used Match.com for less than a week. Thought i met the one. Turns out she was just another stranger!
And my experience with eHarmony charged my credit cards and didn’t allow me to get back on the site.
By the way the email adress is mine (his daughter)! i’m just helping out my dad. He lost his high school sweetheart (my mom!)….(to cancer)
I signed up with eharmony because of name recognition and the fact that there are more female than male members. (Perhaps a source of some of the problems mentioned here?)
I feel the personality profile is marketing. At first, I received maybe 6 matches a day but that is now maybe 2 per day. Unfortunately, the new matches are admitted by eharmony to be “out of parameter” matches — meaning vastly different ages.
I have met about 5 people in a month. Not too bad but some live far away. No “hits” so far in terms of chemistry.
Dating was a lot easier when I was younger (I’m divorced). By the second date, we were usually “in sync” and I had great relationships. Of course, these are basically blind dates and age may play a role.
Until, I join a different site I can’t really review this one. (I have heard some bad things about match.com from eharmony.com members). I do think there are too many women in a lower age bracket (vs. the number of men) so they are sending me these non-starter matches.
The women I’ve met are wrong for me but seemingly high-quality — albeit demanding and perhaps looking for perfection. So I’m playing the numbers game right now. And have a date through a third party — unfortunately, this one is also basically blind.
I think I’m going to drop on-line dating and go on the prowl — although I know how hard this can be, too.
I am a single good looking female living in the city. I have a good job and am a fun person. I thought I would try E- Harmony as a side thing. I joined in January and received many, many matches. I went on about three dates all of these men turned out to be very very weird and were not compatible whatsoever. I signed up for a three month membership which they automatically renewed without my knowledge for another month. When I resigned they immediately began to send me new matches that requested communication. Since I still had a month left I went in to the site, curiously none of these members ever continued communication. WARNING - E - Harmony is a big scam, communications are not put through and people are manipulating communications between members. This site should be reported and exposed for what it is A BIG SCAM. If you are reading this and thinking about joining please do not, it is a waste of time and money.
First they match me with a coworkers exhusband, then they match me with my exhusband(which scared me away from the website-his profile of course was full of misconceptions)so I thought I would redo my personality profile(which they don’t want to do)then I was matched with my girlfriend’s exboyfriend. I have given up on them and basically all internet dating sites. Don’t don’t where to meet a nice man now! lol
I totally agree with the with the initial comment regarding this site. I was being to wonder why the matches never communicated back and the ones that did were teven close to what I was looking for in my “profile”. I began to wonder if they get people on the free weekends and then send them off to members but they cannot communicate unless they join.
Eharmony has been such a disappointment !!!!!!!!!! I haven’t had but a few matches and none in the area I asked for!I feel scammed.
What a waste of money! Within a month of joining, I was sent a ‘match’ of some guy who turned out to be an extortionist. He wanted me to ‘make a donation’ ($1,450) in his honor to an orphanage in Nigera that he was supporting. I notified EHarmony and all they did was send me a generic email (after I notified them first) warning me that his profile and membership was being terminated for some unknown reason and that any outside the site private contact that I may have with this person is at my own risk and that they are officially issuing this disclaimer absolving themselves of any culpability! All they cared about was covering their own butts! When I called back member services, they said they couldn’t discuss the matter with me any further. Nice, huh?!
Wish I would have read these prior to me spending $250 for a years subscription to e-harmony. Half have no photos and the other half have no personalities and that’s just from their personality profile. One distaster date in 6 months. Not even long term communication. No one answers.
eHarmony has been a huge disappointment. I rarely get any matches, and when I do, they are all long-distance or we have nothing in common. I can’t figure out what criteria they are using to match me with these individuals. I will not be renewing my subscription. It was a waste of money.
Until now, I thought maybe it was me, but having read through 34 accounts of people being scamed by eHarmoney, I feel a little better. My story sounds familiar, I got courious, did the “profile thing”, recieved tons of matches (some requesting communication), joined on a special offer(88.95 for three months), and at first recieved 8-10 matches a day. I think 1/3 closed communication right away, 1/3 never responded, ever, no way, shape, fashion, or form, and the other 1/3 where totaly wrong! “29 points of compatibility” my butt! Now, I might get one match every two days, always out of my search area, and we match like a square peg and a round hole. Good news, three months are up soon, and no, I will not be rejoining! TO ALL WHO HAVE SUBMITTED REPLYS ABOVE, GOOD LUCK, as for me, single life is looking better and better.
I was on E-Harmony for 3 months, and ended up being automatically extended and couldn’t get a refund. I wish I had read all these comments before I signed up. You are all correct. I had exactly the same things happen to me. Very few matches, and the one that I did have two dates with there was absolutely no chemistry between us and we both agreed to stop. The program does not work. They are too structured in design and there is no way you can see candidates you might choose. E-Harmony decides for you who the match is or you go without. Kind of like a couple centuries ago when your mate was chosen for you by your family based on your family’s needs and their position in life - no room for chemistry there, and no room for it here either. Don’t waste your money. I like Christian Mingle and Christian Cafe. At least you get to view those on the site and can correspond and decide whether you want to continue and the option to re-enlist is clearly stated. H-Harmony was a very expensive lesson for me - DON’T GO THERE!
I have been on eHarmony for several months. I signed up for a year and I will phone one month ahead and notify them & the bank that I will NOT sign up again. I was beginning to think I had 3 heads. I agree with all of the above. If someone doesn’t close out a match or the fail to communicate or just ignore you, they lead you on to a certain point and BANG they close out the match with some stupid excuse like you have a dog and I am highly alerigic. or our families are too different, some crazy excuse when they do not even know me. Most of the fat, bald old men want a Barbie doll or a nurse or a purse. They have no idea what they are missing. I am starting to think that I love and I mean Love being alone.
After a 3 month membership, and 40-50 matches with only 3 or 4 photos, I cancelled. They then kept sending me matches trying to get me to rejoin with the slogan, “communicate and see photos”. I was not going to fall for that again and filed a complaint on them with the California BBB. Their advertising is false and misleading. You can only see photos if posted and then only if the person allows it. So, Eharmony has no control over this as they would have you to believe. The eharmony experience is like ” a blind man going on a date in a cave, at midgnight”
Was an Eharmony member for about 9-12 months. I did not purchase a full year at once. Instead I added on 1 month here, 3 months there.
I always found it interesting that as I neared my “expiration” date either interesting matches suddenly appeared to begin communication OR if I was already communicating with a match but not yet in open communication (meaning Eharmony was still the “gate keeper” of our communication) replies from my match that seemed to take a long time to reach me suddenly would appear RIGHT BEFORE my expiration date.
What a racket they got going by “controlling” the communications between matches!
If you’re a member… observe the timing of communication activity and the nearing of your expiration date.
WOW! Wish I had read these comments before I joined eharmony!!! I have all these supposed matches that haven’t answered back. And the one that actually went to open communication, the guy asked me how much I weighed!! This was after talking to him on the phone! I have a current picture of me on the profile, which he could see! After I answered him, and told him I hope it met he “chemistry” requirement, he closed the match because he didn’t think the chemistry was there, and he wanted to pursue more matches on eharmony! Now, who was telling him that he couldn’t do that!! Are all men just jerks? Are they that superficial!? Give me Match.com!!!
to Pat Harnage:
Pat, I find it surprising to see that you look at the situation (you being unable to see the photos of your matches) so “one-sidedly”. Whay can’t you respect the ladies’ preference to NOT let everyopne see their photo right from the start? It is their preference and choice, both of which they have every right for..
I myself chose to allow all matches (provided they were paying members with eHarmony) to see my photos, but I can understand why not every lady would want to share her photo on the first stage of your communication.
Why blame eHarmony for respecting their clients’ preference and choice?
I had heard that e-harmony was so good in “matching up” people but now after almost a year being on there I beginning to wonder,, could those commercials also be actors? I came to E-H, as I thought it would be more reputable then Match.com.. I had received so many winks and responses only from woman from Nigeria, Africa and Russia, I mean come on, and I couldnt find one in my own back yard?Well to the woman who thinks all men are jerks because of the weight issue,, it works the opposite way for men,, why are almost woman focused on Height? need proof? look at any Sunday paper and see all the married couples and engaged couples and your own surrounding crowd.. I bet my week;s salary, about 90 percent ( and maybe higher) that the man is TALLER..and woman say.. “size don;’t make a difference” ,, oh please, give it up,.it does.. so if woman have a gripe about being Big and Beautiful , and there are men who like them that way..there should be more woman who should be able to spot a good , quality man ,, who may be a little vertically impairted..:-)And Match.com also seems to “Magically” find me matches , but only AFTER my subscription has expired..the reason is the old bait and hook,, they bait you into a false hope , hook you up to a subscription, then you find out,, those users names they sent you doesn;t exist.. thats Fraud!!Guess I will try Perfect. Match.. ( is there any that work)?lol
I have been a paying member of eHarmony for over a year, off and on, though mostly on, while using other dating services, and found that the my box is always flooded with members who haven’t been active on the system for months, or with men never make a decision one way or the another, but never answer my communication. I get matches that are from out of state, whom I can’t see myself traveling out to date. As of late eHamony has been HARD TO GET ACCESS TO. I can’t get into my account at will. They system is always under maintenance, it was so stressed out one of my matches, who couldn’t get access to contact me, that he went as far as to call eHarmoney to complain and get them to send me an email explaining the situation and make sure that I knew that he was definitely interested. Eharony’s customer care eventually gave him my PRIVATE EMAIL address to bypass the system to contact me, because he was having such difficulties and eHarmony was the cause for his delayed responses. This actually SCARED THE SHIT OUT of me and I am hesitant in responding back to the guy.
It is an insult to my intelligence, e-harmony sucks, it is a scam and a waste of money!
I never in 3 month received anything but fat old man
and never one I was physically attracted to!
I also never got answers from the ones I was sort of attracted to, don’t do it………………save you$$$$$$$$
what a waste of time!! I signed up like everyone else and the potential people out there they closed for whatever reason! eharmony should be ashamed of themselves taking peoples money for nothing! MY ADVICE STAY AWAY FROM RIP OFF HARMONY
I purchased a annual membership with eHarmony and I got 31 men who supposedly responded but never communicated and decided for one reason or another that they were not interested. After many months I called eH to see if I could get help and they wanted me to get a new picture, add more wording and last do profile over. Also I was to get some money back but when I mentioned the better business bureau they refused any money to be returned and discont. any names that had been nonexited for a number of months already. I called again and said ok i wouldn’t call bbb give me my money portion back-I’m on a fixed income and they said no. They so called allowed me to cont. with eH with no matches still and I called them on it and they want me to do a new profile which at this point I agreed. Now I see all these complaints like mine that caught my eye and I wonder if they are fraud and what are people doing to get their money back?
Can anyone tell me how to contact eharmony????????????
I’ve tried for months to get into my paid account with no luck……….. You are all sooooooo right eharmony sucks and is a BIG scam. How do I get my money back? HELP!
Here’s eHaromny’s direct phone # 800-648-9548 and email address is customercare@eharmony.com Direct all your complaints there. I agree it’s very hard to find any contact info on their website!! That really makes no sense to me either. There phone # should show up on your credit card statement each month that you are billed. Hopefully this is NOT a scam or a lot of people will have lost their hard working money. EVERYBODY who is upset should give them a call NOW!
Ok I went to the website and clicked on the “HELP” icon on the very bottom right corner of the eHarmony website. Then “FAQ” screen pops up and I typed in “contact eHarmony” in the search box then click on the “How can I contact eHarmony” you will then see on the right hand bottom corner their phone # and email address icon. WHEW! they do make you work to get this info you’d think they would want to make it user friendly?
I agree with all the reviews depicting Eharmony as something other than ideal! I have used it on and off for a while, always become inundated with matches as I am due to ‘expire’. The only person I have ever met via Eharm, after a lot of communicating, was bizarre to say the least. Took me to dinner and when I replied to a question to an elderly man, kicked a chair across the room!
The premise that via the questionaire you are matched with compatible people is totally wrong.
I am constantly matched with people whose values and interests are so alien that it is laughable. In fact having a good laugh at their ludicrous “matches’ is almost worth the subscription.
Fraudulent charges being made on my AMEX card by Eharmony. My introductory membership expired. I haven’t been online in months. I’m also still getting matches without even being active. And this month I checked my credit card and there were charges made by EHarmony for Misc personal charges. I paid a one time membership fee last January, this is July. Again, a similar complaint. I can’t log in and can’t find any kind of contact information. I am pissed. Thanks for the phone number.
I think eharmony is too complicated for simple person like me. I also don’t see any chemsitry with the matchs that the sent by email. I am seriously looking for long term relationship and possibly marriage. I tried another website like PerfectMatch.com and SincereHeart.com , this one is free, which I think suit with me.
I am a kind of family oriented person, I want to get marry and to have my own family. I hope I meet my dream person very soon. I can’t stand living alone and lonely. I need spouse.
I had a similar experience as tou did…..and I am now getting e-mails saying that my visa is being charged w/ out my permission…an extended membership.
I have been a wedding florist for 12 years and design about 30 weddings a year….and have never met a couple who met on e-harmony ):
I was talked into it by a friend when I was in pain!
In a year and 3 months….not a single match that I wanted to meet.
I cannot find a way to contact them, either by phone or e-mail.
I want to dispute the charges on my visa.
How were you able to contact them?
Kristin
EHarmony has individuals who are frauds on their web site. The individuals are not who they say they are…Some say that they live in the US and even have photos of people in the US; however, they are individuals who live in Africa. These individuals are committing fraud by claiming to live in Ghana who profess friendship or romantic interest over the Internet. Once a relationship has been established, the correspondent typically asks the American to send money for living expenses, travel expenses, or visa costs. Sometimes a “hospital” or “doctor” telephones to say that the friend has suffered an “accident” and needs immediate financial assistance to cover medical bills. There are other variations of this scam, but all of them want to get money. Americans have reported losing thousands of dollars through such scams. The anonymity of the Internet means that the victim cannot be sure of the real name, age, marital status, nationality, or even gender of the correspondent. In most cases reported to the Embassy, the correspondent turned out to be a fictitious person created to lure Americans into sending money.
I strongly advise everyone to do your homework and be very careful of who you are talking to.
To: Olga Miller-user review #44(reply to my complaint) Apparently you were only reading my complaint with one eye as you missed my problem completely. It was not that their photos were not posted immediately before any communication, etc., it was even after communication had started and I had shared my photo that I only had 4 or 5 photos from 40-50 matches. It is a proven fact that men are visual creatures and we cannot help that. Anyway my main problem was with eharmony advertising emphatically that you could “communicate and see photos” of your matches. That is, as I said, false and misleading because they have no control over it!!!!!!!!!!! I do respect a person’s right to share their photo or not, but after I had done so I would only rightly expect the same in return.
eharmony ripped me off for $250.00 dollars and I’m very disappointed. The best you can do is give me back 1/2 of what you have taken? I’LL MAKE SURE TO TELL ALL ABOUT YOU PEOPLE SO THEY DON’T MAKE THE SAME MUSTAKE I DID.
I signed up for eharmony one month ago. I have over 180 matches. Of which, only 1 got to the stage of talking on the phone. He was completely incompatible with me. I sent eharmony an e-mail stating that out of 180 matches, I had attempted to contact 30 or so and only 3 have reponded to my initial questions. I agree - it’s a scam. I’m going to try to get my money back.
Insane prices for only one or two “matches” per month. High entry costs prevent the service from being available to a high number of people, so I am finding that most of my matches absolutely never respond (most likely because they can’t afford to). This is a truly broken model if paying customers can’t get any results because there are too many non-paying customers that can’t communicate. Complete waste of time - I think I’d get better results just asking every woman I meet on the street for a date.
I gave eharmony 4 months.. During that time, they produced 59 matches.. I sent approximately 20 women the first questions and of the three that did respond, two made it to open communication, and one made it to the third stage of communication.. Of the three women who did respond, none were even close to being compatible with me.. Dr. Warren, Sir.. In my humble opinion, your 29 dimentions of compatibility are terribly flawed.. Two thumbs down…
I joined about thre weeks ago and within the first few matches that were sent, was disgusted. The one guy weighed about 300 lbs and had a shaved head, a million tattoos and a tank top………sorry, NOT my type. The next one was a football fan that had half of his face painted black, the other half yellow. What a way to fend off potential suitors!!! The company would not cancel my membership because they said it was more than 7 days. I also get matches over 300 miles away when I specified not more than 30 miles. What a joke!!!!
You are not what you show on TV and the Internet. I agree with the complaints made about you and I am sorry I ever joined this site. I get more responses from other dating sites than yours and they cost half as much as you require and that free profile thing is a hoax also. Dr. Warren, if you are really doing what you say you are, than do it and don’t take everyone’s money and make all those promises. I paid for my membership for 3 months and I have had only 2 responses and they were not what I expected, you promise to find someone compatible but neither of the 2 I received even gave me the curtesy of a reply. So here is another gripe letter. CDB
My second complaint about eHarmony !!!!!!! About three months ago I posted a complaint and now I have another !!!!
I am receiving a magazine call RADAR which I “never” ordered a subscription to. The magazine is very embarrassing for me to receive. I contacted RADAR and you will not believe who had the subscription sent to me ~ ~ eHARMONY !!!!!!! This is not the type of magazine I would expect for a “Christian” company to be associated with. But then again, eHarmony talks the talk but does not walk the walk. Just another reminder of what a huge fool I have been.
I wish I had read these reviews first before even wassting 1 mo. It’s time consuming, and I also requested matches withing a 120 mi. radius and have got them from as far as 12 hrs. away. But main reason for responding was I loved Archies sense of humor for 6/9/07.
Of course, I wish I had stumbled across these reviews before I wasted my time and money on a 3-month subscription to e-harmony. After a few weeks, I decided this approach was ridiculous and felt foolish answering and sending the questions. I tried to cancel my membership but was told by customer service that there were no refunds, so I played out the 3 months and hoped that e-harmony was not as bad as the reviews say. I had hoped for more matches, but only a few requested communication and then suddenly they would close the match because of the distance. So why request communication in the first place if you think the distance is too far since it’s no secret where I’m from. Many times the distance was within 50 - 100 miles. When I requested communication, only a few responded, which after reading these reviews, they were probably not paying customers. One match seemed very interested in me and when we got through all the nonsense and reached open communication, suddenly I did not hear from him for several days. Then he e-mailed me and said that he ran into his old girlfriend and they’ve decided to give it another try. Then I managed to make it to open communication with a second guy and he seemed to really rush things, like he was on e-harmony 24/7 because he would always respond to my answers in a matter of minutes. His first e-mail was on a Thursday and said that he had to go out-of-town for the weekend for his cousin’s wedding, but would take his laptop along so we could continue with communication so we could get to know each other. I finally heard from him on the following Tuesday and what a coincidence, he ran into his old girlfriend over the weekend and they’ve decided to try again but if I wanted to be friends, we could continue e-mailing each other. Forget that! I’m sure he wasn’t at any wedding! After my membership expired, e-harmony is constantly trying to get me to renew and of course, I get matches all the time and requests for communication! What a crock! I firmly believe that e-harmony is a FRAUD! I can’t help but think that these 2 guys were “plants” just to get me hooked and to believe in e-harmony. The matches really poured in during the last few days of my subscription. I really feel like a fool!
i have been on e harmony for 7 months, and iam very frustrated. They talk about the 29 dimensions of compatibility, but over 600 matches they have sent me none have requested communication with me, and only 4 or five have returned a request from me. If the compatibility process worked at least one out 600 would have contacted me. I think e harmony is doing a terrible job and robbing people of their hard earned money !
All I can say is that thank goodness that I was only foolish enough to sign up for 1 month. I suspected all of the above nonsense, but now this site confirms my thoughts. Live and learn, I guess! However, we need to ensure somehow that they are not continuing to use us as “matches” if we are no longer members. This just enables the scam.
I joined it three months ago.They are sending me such weird kind of matches.The matches are atleast 10 years older than me and I do not even feel like responding back.They took alot of money.I am stuck with them .I have not found an easy way to send them my emotions about how I feel about their site
The following is absolutely disgusting as far as I am concerned. I was sent 25 communications in three months– four communicated. This appears as a scam and certainly does not live up to what it claims. I would suggest no one spends their money and uses this site what so ever. This is as bad as the old bait and switch.
To the lonely people
Read reviews 1st. I have been a member of eharmony for about 2 weeks, but am not getting anywhere. I saw the reviews here and read them and it’s exactly what I’m experiencing. One of 3 things are happening:
1. My matches are not getting my messages
2. eharmony’s matching system is not working
3. I’m must be the most undesirable man in the US…
I couldn’t agree with all of you more!! What a rip off eharmony is!! After spending forever completing the ‘profile’ for matching..I started receiving some ‘potentially interesting’ matches…once I decided to pay for a three month membership, I had many with no response to my request for communication..or people who would answer questions and then just close the match…and no real opportunity to find out ‘why’!! Now that I am a month into this, the matches are ’sad’….located over 15 hours away…despite my 120 mile limit…eharmony calls those matches ‘flexible matching’….All in all, I have come to believe that 3/4s of the matches are most likely not people with active memberships…and I will NOT waste my time or money any further…..! What a rip off!!!!!!!!!
I have the same story only I can’t get them to cancel my account. I received the three months for 44.00 or something like that and now I want to cancel.Does anyone have any suggestions
The ONLY way to OPT OUT completely, I found out (because I am going to) is to go in an erase all your photos, all your about me info, all your everything that you can possibly erase. And make sure auto renew is shut off.
They will NOT “take down” your profile and there is not way to get removed from a match’s Match Collection is to ERASE everything.
How do I know this? I contacted Customer Service.
I have been a member since Feb of ‘07 on and off and I will tell you, the whole thing is majorly flawed. What man is going to commit to anyone when he knows any day the next best thing could be waiting in his So and So Requests Communication list. Give me a break. I am so so so disappointed. Spread the word. I am so glad I found this place to vent.
It sounds like the words to Eharmony’s theme song on T.V. should change from ” this will be an ever lasting love.” to “this will be an ever lasting Membership until your bank account runs dry.”
contact your bank and have them block it!
After about 4 months on eHarmony, I’ve been matched with over 100 men. Of those, one was an incredible match. We have so much in common that it’s scary. Frankly, I was damn surprised to discover this. We are taking things slowly - no commitment.
However, I agree that the system can make you crazy. So many matches who don’t communicate or when they find out what job you have, close the match. Communication seems to take forever. So many don’t communicate at all. I haven’t had the problem with distance. My matches have all been within my requested radius. When I updated my profile I received a whole bunch of new matches. I just wonder how many are real.
I am worried after reading these reviews regarding cancelling the membership. I don’t intend on staying with eHarmony. Thanks to the person who gave advice about deleting all your information and following up on cancelling your membership. I will be doing that.
Good luck to those of you looking for love on the internet. I’m not sure it can be found.
I’d like to add that Chemistry.com is doing the same thing that e-Harmony is doing: making expired member profiles available to current members in order to do two things. First, to entice the expired member to rejoin, and second to provide profiles to the current members. The vast majority of the profiles I was sent, which I contacted, never replied!!! I even sent multiple nudges. Chemistry.com is just another scam as far as I’m concerned.
All I can say is that eHarmony is a waste of your time and your good money. They will send you profiles that are not even your match. eHarmony is a joke and should be investigated.
I have been with eHARMONY for 8.5 months. I agree with the report above. I have had 359 matches sent too me and nothing yet. Some have made it too open communication but never met any of them! They are a scam and the founders should face criminal charges. I plan on contacting the attorney general soon.
I just received an ad from eharmony in my email and was paging through to see if anyone else had ever been unhappy with their “services”, if that’s what you can even call it. About a year and half ago a family member suggested I try eharmony. I did.
I was a divorced single mom of two, but took the chance anyway and signed up for the first month. Nothing happened. So I signed up for the second month. It cost me $160.00 to find out I was compatible with absolutely no other person? When I emailed them about the problem, I was treated coldly like I was just an account number and nothing more. I would never recommend eharmony to anyone.
e-harmony lets you see your matches before you sign up. I had great matches and all with in 20 miles from me! Of course none of them responded after I signed up. I complained a couple of times about the type of matches I was receiving and the matches slowed down. I notified them that I would not be renewing. The last 3 weeks I received a flurry of matches. There are about 12 questions matches are to answer, about 80% answered only 5 questions. The answers were all similar and I began to wonder if these matches were real or if they were e-harmony employees. I am not saying they were, I’m just wondering.
I agree with all that has been said about E HArmony. I too have tried to communicate with several people who have been sent to me but I never get an answer. I feel someone should be investigating this company. It is truly a scam preying on people who would really like to meet someone.
I just signed up for this site, prior to reading all of this,although my hopes are not that high anyways. I only signed up for one month just as a trial thing. Then I called customer service to make sure that they turn the auto-renewal thing off. I will see what happens. I have never done the internet dating thing before and after my month is up I will know if I ever do it again.
My hopes are definitely not high after reading these comments. I think that I just wasted $60.00 and will give match.com a try next.
I signed up for eHarmony one year ago…only one was interested in me. One date…$259.65 down the drain (not to mention the flurry of matches they sent when my account was about to expire, still no luck)
I thought I’d try again this year…I paid the $259.65. During the month I changed computer hardware and can not remember my User name or password. I have tried several attempts and I cannot get a phone number to a LIVE person who will help me. They just send me invits via the internet to sign up again.
NO ONE to HELP, just take the money and run.
This is truly a hoax….I don’t care if I ever meet anyone after this fiasco.
Signed,
Givenup
Every year for the past three years I pay $60 to join E-Harmony for a month to see if I have better luck. This is the pattern I’m seeing… initially you’ll get, on average, about 6 matches of which none ever contact me, why?
Well, I asked them and they admitted that yes you don’t have to be a paying member in order to get matches which means that even if you pay there is a chance that none of the matches you receive will ever communicate with you.
Another issue that I addressed with them is the PHOTO issue. Even though physical beauty is not the only important thing, it is very important because on a dating site that is all you have, a photo to see if you’re at least attracted to this individual. They didn’t comment but said that unless you subscribe you can’t see photos because they know that on many occasions the matches they send you are so far from what you expect. All those questions are a waste of time.
So in the past year what I did, and you might want to test this, was I signed up, and waited to receive matches. Wouldn’t you know it that three of the four were matches that I had received before. So, they just had profiles but were not a paying member. The fourth guy, in the descriptions, said that he was looking for just a friend and not a lady that was not interested in marriage.
So how exactly do they match members I wonder? Ladies and gentlemen, eharmony is a waste of money! At least Match.com lets you see photos and gives you the option to sign up or not depending on how much you like the service. I hope this helps someone out there.
I agree about eharmony, its a scam and should be reported. I get all of these matches when I’m not a paying member and the second I join the matches cease to exist. I don’t think these guys exist on here, its a scam to make lots of money. I’ll try match.com instead.
While reading the comments; I noticed most of them were from ladies. Well ladies if you thought that you’ve heard it all - listen up!
I am a divorced 51 year old grandma of 2. About six years ago “while I was still married”, I had a run in with e-harmony. I was playing on my computer when a pop-up told me that I had a match. Through research I found out that my husband had been using their service to find vulnerable women. The woman he is now living with was one of them. I wrote eharmony and informed them that he was definitely not single.
They were totally uninterested in my discovery and I was just in shock that weren’t doing background checks like Match and the other dating services were. So ladies, be careful and use a reputable dating service.
Yes, I totally agree, E-harmony is a total rip-off and I cannot locate the corporate address to enable me to cancel before I am automatically signed up for another month of service. The creepy men that they matched me with were not my type nor were the men attractive, an indication as to why they are having trouble finding a suitable partner when there is a male shortage nationwide. The service at E-harmony sucks!
I joined eHarmony and found it a lot of work for little reward, getting closed and not being able to really communicate without “canned” answers. I was about to close my matches when I got a promising one. We made it to open communication and really hit it off. He drove 450 miles one weekend (each way) just to meet me. We dated long distance and I was so excited that this was actually working! Then he dropped a bomb: “I’m bi-sexual and don’t want to give up seeking couples to have sex with.” Wow. Wasn’t expecting that. Soon after, he added a mulitude of reasons, including the mafia (among others), to end our relationship. What a painful waste of time. eHarmony scares me, especially since it is understood that the people involved are looking for a long term committed relationship, not bi-sexual sex with a multitude of partners. If I had wanted that, I would have signed up for a totally different kind of dating service.
I agree with the negative reviews. I am trying to get out of Eharmony. The only thing I have in common with many of the matches they send me is that we are carbon based life forms.
I thought I had met someone but a background check showed him to be a phony. Don’t waste your time and money.
I totally agree, E-harmony is a rip-off. They match me only with creepy men, twice my age that don’t match to the my requirements. I get grossed out everytime I open one the matches they send me. And I know very well there are decent men out there.
The service at E-harmony sucks!
I just got off the phone with eHarmony. Over a year ago I signed up for the service and foolishly paid a year in advance. I decided that I wasn’t interested in dating so I never used the service. In fact I forgot that I had signed up for it until two months ago they started charging me on a monthly basis - the beginning of a new year. The woman in the billing department refused to give me credit for those two months. This company is definitely a rip off even as I was explaining to the woman that I never used or even accessed the service during the year I had paid for up front, she was trying to get me to stay so that I could find the “love of my life”! shessh!
I have no idea why Eharmony would create a matchmaking site like they have just to reject people. They want everyone to fit in the same little box. If you want to be accepted by them you have to lie about your beliefs and your interests.
I have to agree with you all.. eharmony is a big ripoff.
You spend a ton of time writing a profile and in the end all you get is everything BUT a match.
I’m white, but they send me hispanic-black-asian everything they have. Within 25 miles? I don’t know who their map reader is.. how far is NJ from San Fran, CA??. Some of the men are real perverts. One had “boobs” on his mind every word out of his mouth was either boob, rack, breast.
Others were looking to get married to stay in this country, they were all indian or arab - ya sure after 911. Most of them didn’t have an origanl thought in their head. They were all into moonlit walks on the beach, sail with me on my boat where i spend my weekend, if i’m not on my harley or driving my bmw to the casino, blah blah. Give me a break!
They only write what they think we want to hear and 9 of 10 aren’t anything like they claim. Every “match” i have received has nothing in common with my profile.
E-Harmony just automatically renewed my membership
although I was sure I didn’t sign up for it.
I plan to send a letter to them with a copy to Better Business Bureau. Here is an address that came with their original material via e-mail:
eHarmony.com
Attn: Cancellations
P.O. Box 60157
Pasadena, CA 91116
avoid e-harmony, stay away from this website, some people are not who they say they are. be aware of anyone who asks for money, they are a scam and e-harmony does not seem to check to make sure people are who they say they are. (match.com does)
eharmony will only send an email saying they are not responsible for any association a member decides to have with another member. so stay away from this site. you will be ripped off!!!!!!
I have been a member on eharmony, on and off, for the past two years. I always join for a month and then go back to try my luck again. I have never once met anyone. The few matches I have communicated with usually disappear soon after arriving at the open communication stage. After reading some of the other comments I don’t feel as much like a loser. I thought it was me…… guess eharmony just wants our money. They won’t be getting any more of mine. What a shame that they prey on single peole who are just looking for a little romance in their lives!
Last year I tried e-harmony for 3 months with nothing. Made it to open communication with 2 matches that seemed to lose interest overnight. During the last 2 days of my subscription the matches poured in and so did requests for communication.
A few months later, e-harmony had a free weekend offer and I thought I had a chance of meeting a match. After the offer was over, I signed up for 3 months at a discounted price, thinking maybe I would have better luck. WRONG! Still have not met anyone. I made it to open communication with 2 matches.
I strongly believe that the first match is married. We exchanged e-mails and I did not hear from him for 5 days and I e-mailed him a second time, he had some lame excuse that he was busy. If a man has any interest in you, he will take 5 minutes out of week to send an e-mail!
The second match never posted a photo saying there was a problem with the download. Then he finally e-mailed me 3 photos and they all looked different. I guess he thought it was funny to e-mail me photos of somebody else. I wrote back and said, so which one is you? Coincidently, the photo that was blurry is him. I don’t expect anything special out of this one either.
I haven’t received any new matches for several days. When my subscription expires, that’s it, no more WASTING MONEY ON E-HARMONY. I think I’d have better luck match.com or another service.
E-harmony needs to do some upgrades such as giving more options or letting you write your own reason for closing a match. I hate it when gutless people write “other.” I choose to steer clear of matches that all of their questions pertain to sex and then they say, “boobs are nice, but I prefer brains.” What an idiot!
I have one month left and once again, I have no faith and ever meeting someone from e-harmony face-to-face. Just once, I’d like to meet someone! E-harmony should not be allowed to run false advertising on TV!
I joined e-harmony a couple of weeks ago. What a waste of time and money! A rep from e-harmony telephoned me a couple of nights ago to see how I liked their service. I ripped into her and told her I thought the whole thing was a ripoff.I asked her how many of the “matches” I had been sent were active accounts and never did get an answer. I requested that my account not be automatically renewed after this month. Guess what? They haven’t sent me anymore matches although I have two weeks left on my account. Guess what else? I don’t care!
I agree. I have called eharmony because 50% of my matches had other people pictures. Same picture different name and locations. I have learn that all my 50% matches came from nigeria. Nigeria the capital of scams. Eharmony of cause gave me 1 free month. But still the matches came and again they were all from nigeria. How could you tell??? Easy the can’t spell.. They use the small I and that’s a give away. I have had 25 mathces with the same pictures different names and locations. I lost a lot of money on eharmony. I have had over 15 matches no commuication. Will never go back,
I wish I had seen this before I signed up for eHarmony. I’ve been wasting time with them since August 2007.
I have been told that I miss out on about 85% of the possible matches for me because I don’t drink alcohol and won’t consider a man who does.
I don’t believe that I am the only nondrinker who is looking for that special someone!
I won’t be giving eHarmony any more of my hard-earned money!!
I joined eHarmony a year ago and haven’t been active on the site for quite a while. But here is my experience with this site.
After the first 2 months of getting matches from out of state (when I specifically requested matched no more than 60 miles from my city) I got my first local match. Now I’m no prude, but after going through the multiple “guided” correspondence, we made our first phone call. This “match” proceeded to attempt to turn the call into phone sex (and he was very graphic as to how well he was endowed)! I was shocked.
We hadn’t even shared that aspect of our likes and dislikes yet. Shortly there after, I received my second local match. I am very social and outgoing. Again, several weeks of “guided communication” and then several phone calls later we met in person. This poor gentleman was totally overwhelmed by my personality. He could barely meet me in the eyes when speaking to me, and stuttered and blushed when he did. Again, a perfect match? I think not.
I wrote and called several times to see why they were more than willing to take my money, yet each and every match was a total miss from my personaity type.
I no longer carry an account with them, yet recieve multiple “matches” every week or so. Meaning someone on the other end as well is getting a “match” about someone who does not participate. Wonder how many of those matches meet that criteria.
Reading these comments has been entertaining, if nothing else. I spent about 90 minutes answering E-Harmony’s extensive online questionaire, in 2003…shortly after they first began tv advertising. After the first dozen pretentious questions I began to suspect a fraudulent service, but I stuck with their program, in order to get my ‘free personality profile’.
What a load of BS. Fortunately I would’ve only matched up with 2% of the available female dating population (at that time) in their database, and I sure didn’t agree with how they judged me or my preferences. All in all, it was only an hour and a half waste of time for me.
But I can say that I sniffed a rat at the time, and it appears I was correct.
Wow, I sure wish I had read all these horrible comments before I wasted over a YEAR and 1/2 of my life and feel like the ugliest woman on the planet!
I think the worst are the “canned” comments to close someone out… Don’t you love the one: “I would rather not say”. Now that’s an ego boost if I ever heard one!
And yes, I know men are visual, well…so are women! but I still think closing someone out for “no chemistry” just from a pic, is totally disgusting! What about personality, fun, honest, reliable, and good looking too. But no, no one will ever know that, because they are not attracted to a pic on the flat screen they will never know…what a joke!
E-harmony matches you from the inside out, HA! Even a man sees your cute face but thinks “I can’t do her” forget it! I have nothing nice to say about E-harmony. I had 3 weeks left and I just closed it all out, and put in that I want an 100-110 year old man, why not?
I am very bitter, but I feel much better getting this all out and I don’t feel unattractive anymore! Thanks for all your comments!
I used my credit card to let my daughter use eharmony for a month in Nov. They were supposed to send a email before the month was up to inform you of renewal and have a chance to stop the service.
My daughter said she told them she didn’t want to renew and I got charged for Dec. anyway. I only noticed it on the statement Jan. 22, they were charging on the 23rd of the month so I called them to cancel before they charged the next day for Jan.
The lady said she needed to talk to my daughter because it was her account but being it was my card she would turn off whatever bills you. The night of the 23rd I looked at my statement on the internet to make sure they didn’t charge me and guess what? I had a charge on the 22nd so she must have put the charge on before she turned it off if she even did it at all.
I’m not the only victim… I looked up eharmony complaints and there were many complaints about unauthorized recurring charges.
Hi, I thought I would get my two cents in while I was at it.
I signed up for 3 months of eharmoney and they have since been throwing 15 to 20 matches a day at me. Most won’t answer and the biggest thing I hate is their picture isn’t attached.
I can rule out 90% just by looking at their picture. I know that looks aren’t everything, but you can waste months talking to a lady, only to find out you’re not physically attracted to her…
I’m sure that there are women having the same problem. Eharmoney loves this because they can keep you paying. I’m so disgusted by their misleading practices that I demanded a refund. They refused!! Something about a contract I agreed to????. Buyer beware.
I’m reversing charges on my credit card and going w/ Match.com instead.
I have been with e-harmony for 6 months and have had no one respond. I will send questions to my matches and I get no response. I wonder if the so-called matches are fake..
I feel this was a waste of my money and time. I will never rejoin e-harmony. They make it sound so good on tv and when you do finally join, nothing.
I just signed up a few weeks ago for a 6 month special subscription to eHarmony. I have had a lot of matches sent to me, have had plenty of contact, but NONE are anywhere near what I would ever consider a match.
I met with 2 in person and we had absolutely no chemistry whatsoever. For one thing, I’m 40 & have my matches set to 40-47. They are sending me matches that say they are 44 or so, but in reality these guys are in their late 50’s.
They obviously are not serious about checking people out and this site has a lot of men who put older pictures up and lie about themselves. I’m upset with myself for paying that kind of money and getting suckered in. I hear it’s really hard to stop the recurring charges, so when it’s renewal time 5 mo’s down the road, I’m just going to cancel my credit card.
I thought this was a joke the first week I joined e-harmony. I also am a smart, attractive, funny woman. But they could only match me with men that lived in different states.
I wrote them and asked why. Never got a response. I canceled three days after joining. I still have one month left. But the funny thing? I changed all my information.
I put I was chinese, I was 8 feet tall, and I only wanted men that did not smoke or drink. I was Hindu also. That made no difference they still kept sending me matches that had nothing to do with being an 8 foot, Chinese lady!
Try changing your profile to something horrid. You will get a match! I too think e-harmony should be reported to the better business bureau.
I am sure glad I read some of this before reconsidering eharmony. Has anyone noticed the last characters in the name E-harmony? (Mony, pretty close huh.)
You might want to try match.com. I had good success there a while back. Thanks for the comments.
Besides splitting my sides laughing at some of these comments, I feel your pain.
I signed at eharmony up for 1 month. I always print out the sign up AND cancellation info any time I sign up for anything on the internet, so I had the information some of you are seeking.
As it turned out I got a new CC# before the expiration of the month, so I do not know if they would have tried an unauthorixed charge or not. FYI it is called an ‘unauthorized charge’ at your bank and if you pay attention and are timely it will be reversed. Just go to the bank and sign the paperwork, no charge.
I do have to say this, shame on any of you that did not read the fine print. Always, and I mean always copy any agreement and have it blown up if the font is too small.
I am struck by the number of you that are saying, “Somebody should do something”, or “Somebody should report them.” You are the “somebodys”
All of what has been said is of course true. After much effort, I was actually able to track down a man that I was “matched” with long after I resigned from the site. It ends up he is still a paying member and didn’t seem to care that he had been matched with basically a nonexistant person.(me a non member)
My reason in trying to track down anyone, (I even put ads in Craigs List to find any former member) was to affirm my suspicians of what is going on so I could report them to the Attorney Generals Office, Division of Consumer Complaints, as well as the BBB, and any federal agency that applied.
What I would really like to do is start a class action suit. Their practices are fraudulent, it’s bait and switch, which is illegal. They do not have the capability to deliver what they promised etc.
I am going forward with this.
As I understand Yahoo personals payed a hugh fine a number of years ago for having employees write bogus letters, and for having the same profiles under differant names and states with the same picture.
Get active folks and stand up for yourself.
I, too, have become one of their the most recent victims.
I paid for a one month subscription to try it out and of course it ended up being a waste of my time and money. I thought, well, I only did it for one month so just chuck it up to “life’s experiences” and “a lesson learned”.
Anyways, after the month went by and receiving matches that were not in anyway compatible, I realized that they still continued my subscription. Rather than fight and get all stressed out, I decided to pay for another month (which they had already charged me anyways) and wrote them twice stating how disappointed I was at being charged an additional month plus and $20.00 LATE FEE (CAN YOU IMAGINE!)..Unbelievable!!!
Well, I’m still receiving matches. I don’t know why, but my next step is to report them to the better business bureau and contacting my attorney. THIS IS ABSURD!!! I’m sure that there are other match sites more ethical than EHARMONY…
I agree, save your money, and try a more reputable site!
Was anyone else surprised at the quality of men (or women) on this site? I’d love to hear another take on this….
They sent me 50 matches. Based purely on personality, most were boring and not a good match for me. It gets really interesting when you factor looks into the equation. I’d consider 2 of the 50 men they sent me to be attractive–that’s 4% folks! I’m not expecting these men to look like Brad Pitt, but I was surprised at the number of creepy looking men. Most of the men looked years older than the age posted, and not at all socially adept.
That “get to know the person from the inside out” bit just doesn’t hold up in the real world.
I think I could approach 50 strangers and get better results!
I joined e-harmony for a 3 month special. I received lots of matches but not one that interested me. The men they sent me did not come close to matching the criteria I selected and very few lived near me. In one week they sent as matches a guy who stated clearly he was really only interested in sex and another guy who was a religious zealot.
I began to worry how I had answered their questions that they thought these men would be good matches for me??? The few communications I did have never even got to a phone call stage. What a waste of time and money.
I am not interested in dating right now but if I do return to the internet dating world it will be with match.com….I did have success there and at least you can search for someone that interests you, not rely on them to make selections for you.
I just read Audrey’s comment and I have to agree with her on the “creepy” looking men that looked much older than they posted. Those “creepy” men were not interested in communication with me because I guess they considered themselves too attractive for me. I did start communication with several matches just to see if I would get any response but most of them would never respond and the others would close the match for various reasons like the famous “other.”
I actually did communicate with 3 matches and made it to the e-mail stage but that didn’t last long and they would just stop responding to my e-mails. I believe that one of them was married and the other one just lost interest. I have never got to meet a match in person. My e-harmony subscription expired and I’m not going to renew. I’m still e-mailing one last match, but he’s lives quite a distance from me and he’s still on e-harmony, so he will probably find someone closer to him. I don’t expect to get anything from the e-mailing other than a friend. He said to be patient while he sorts through the rest of his matches.
I don’t believe those commercials about e-harmony and they just take your money. I chose e-harmony because I’m not into the bar scene but I think I would have a better chance at the bar than e-harmony. At least at the bar men hit on me but not on e-harmony because I guess I’m “unattractive.”
PS - How do you close a match because there is no chemistry; especially when you haven’t even met the person!!!!!!!
I agree, EHarmony is a rip-off. I joined for a “discounted rate” of $20 a month, for three months. I’ve been a member for a month, and none of the people they “matched” me with are right for me. Now I am lucky to get at “match” twice a week. How come they are all cement truck drivers, etc? Is this who is joining the site? (Not that there’s anything WRONG with that…).
You have no control over your matches on EHarmony. If you complain, they tell you to “broaden your horizons” in your questionaire. So, in other words, go outside of what your 29 dimensions of compatability are! What a total load of garbage. I’ll never join again. Go with Match.com. Much better site, and you have control and can see photos.
I did the eHarmony thing a few years ago and had a love / hate relationship with it. I met a few interesting women, but most of them seemed a little too enthusiastic to get into a long-term relationship.
I dated one woman for three months before she told me she was on some pretty serious psychiatric medications which were complicating the communication between us. After another month, I decided that it wasn’t right and broke it off. She quit her medications cold-turkey, and without going into details, three months later was arrested for violating the restraining order I put on her with a loaded handgun in her possession.
The second woman I dated was a lot of fun, but our lives were moving in two different directions: mine towards my career, hers towards settling down and making babies ASAP.
The third woman I went on a few dates with turned out to be a cheating housewife, which wasn’t my idea of compatibility as far as my 29 dimensions goes.
The fourth woman I dated for nearly eight months… until she threatened to commit suicide if I didn’t ask her to marry me “NOW!” I’ve had about the same amount of luck with cold-calling free dating sites like craigslist or with less-expensive flesh-based sites.
Although I am looking for a stable, reliable, and compatible woman to love for the long-haul, I really can’t see the advantage in spending this much money to meet a handful of women (in proportion to the matches that NEVER respond) just as nutty as the ones I’ve met while working in the emergency room.
These experiences have led me to believe that the only women I’m compatible with are mental cases, which has indicated I need to do some serious evaluation of myself. Don’t pay the money: you can meet women with similar compatibility and disguised insanity at the local Methodist church’s basement Narcotics Anonymous meetings on a daily basis.
Another sucker here. I paid for the whole year three hundred and some odd dollars.
I get a lot of matches that never respond and a bunch more that close me out before we communicate in any way. I think that about 60% of matches aren’t active which is bs. The one date I did go on was with a boring fraud. Haha jokes on me, thanks Eharmony and “Dr. Warren” :).
Another dupe here - signed up for 6 months one week ago. I’m thinking I’ll probably cancel early. While I’ve been sent a steady stream of “matches,” the few I’ve contacted have never responded and the two who have contacted me closed the match with “other” and “I think our family backgrounds are too different.” He met my family? He knows my background? He can tell that from what I like to do on a Saturday night? What?????
I was starting to wonder about fake and/or expired profiles, so I searched the internet and here I am reading what, like so many others have said, I wish I had read before. Apparently, I’m one of many disappointed eharmony customers
We all NEED to STOP this. THIS IS BS. I can’t believe they are toying with people’s emotions.
Had I done research and found this site prior to being a member I would have never signed up but that is all because I was trusting their ads and their long history. I was completely deceived.
I even changed my setting to get matches any where in the world and received hardly any when I did, they were out of Ghana and other places with suspicious wording and obvisously poor grammar. desperately just looking for friendship. shocker
QUESTION: Where / how do you move forward to report the site? I found consumer reports.org however, I am not too found on their privacy. Please shed some light…
Eharmony was one of the worst dating sites I’ve ever used. I’m sorry I spent the money and wasted my time and effort and got burned.Buyer beware!
Despite my thoughtful and patient analysis and answering of the many questions, I found that almost all the matches I got were overall poor matches for me.
I think this site might be OK for people who have essentially no clue about their own interests and preferences, a flexible “anything goes” personality and are not at all picky.
If you’re in that category, this might be the site for you. Eharmony gives you very little control over the matches they send you and also restrict the age parameters of your matches.
There are many other dating sites that I found better such as Match.com. Good luck.
e harmony matches paying members with non paying members. I had 50 matches in 3 weeks. The first 5 of them were members. The rest were either non paying members who can set up a free profile and look around, but not communicate or accept communication ….OR… old closed accounts. e Harmony does not reveal this to the paying member when you receive your perfect matches via e mail. You view your match, send an icebreaker, ask for a pic, ( Non members have no pics) send a nudge if there is no reply in one week, send 5 questions…and you get NO REPLY, because NO ONE is there to respond. RIP OFF. They use the paying members profile as a lure to entice the non paying member to join. Even when your account is expired and closed, your profile is still sent to the non paying members as an advertisement.