Here’s a revealing review from a client of mine and pretty much sums up what I hear from everyone:
I signed up for a three month membership through e-Harmony. I was sent initially several matches. Surprisingly of the ones i was slightly interested in none responded to requests for communication. Of the few that i did make initial contact with it was terribly obvious during our first date that we had no chemistry and our personalities were oil and water!
Here comes the good part. I let my subscription expire…I didn’t cancel it. I still get matches in my email even though my account is not active! Which of course makes me think..hmmm….of all the supposed matches they sent me I wonder just how many did not have an active account????
I made a very nasty phone call to e-Harmony who coughed up a free three month extension. I have gotten total squat for matches. Again the same scenario…no communication, matches that are totally out of line. I am sure that when these three months expire then I will suddenly get a few matches worth looking at in the hopes that I will renew my membership.
I plan to call and ask “What percentage of your members report a successful long term relationship after being matched by your system?” and “What percentage of us report that your service is garbage and a waste of our money”??? I would also like to know if the commercial engagements and marriages are actors or actual matches through e-Harmony?
Regardless…it is sad and unfortunate that e-Harmony is commercializing on the fact of life that we all need and want someone special to love and cherish.
Save your time/money, avoid e-Harmony and stick with top dating sites like Match and Perfect Match.
Hi, I've been a matchmaker for many years and have experience with just about every dating site out there. I have thoroughly reviewed and rated the best
used Match.com for less than a week. Thought i met the one. Turns out she was just another stranger!
And my experience with eHarmony charged my credit cards and didn’t allow me to get back on the site.
By the way the email adress is mine (his daughter)! i’m just helping out my dad. He lost his high school sweetheart (my mom!)….(to cancer)
Thank you all for sharing your painful & costly experiences with eharmony. I haven’t pursued anything with them & guess what…. after reading these reviews, I won’t!
The question is, why doesn’t everyone who felt they were mislead file a complaint with the BBB & other regulatory agecnies to get this site investigated?
Or better yet, why hasn’t a lawyer researched this for a class action lawsuit? It appears that eharmony is putting out a lot of misleading information & making false promises that border on ‘bait & switch’ tactics. Common sense says that these are just a few of the dissatisfied ‘clients’. there must be many. many more! Or perhaps they are too embarassed to admit they made an error in judgement. If you chose to use this service based on the information you were given, don’t be embarassed!It ain’t your fault! Either way use the power of large numbers to have this site fixed or put out of business.
I was at this very moment going to join EH……..I saw the ad for your forum alongside. Hummmmm….I am soooooooooooo… very glad that I took the time to read your comments. Yes, it is expensive. Yes,they have been laying out the bait. Yes, all those great sounding men are an awfully long distance from my small town(???did they not get the 50 mile radius response???) Thank You to those of you who took the time to share your unfortunate experiances with EH. Shame on EH for taking advantage of good people. Good luck and God bless.