Here’s a revealing review from a client of mine and pretty much sums up what I hear from everyone:
I signed up for a three month membership through e-Harmony. I was sent initially several matches. Surprisingly of the ones i was slightly interested in none responded to requests for communication. Of the few that i did make initial contact with it was terribly obvious during our first date that we had no chemistry and our personalities were oil and water!
Here comes the good part. I let my subscription expire…I didn’t cancel it. I still get matches in my email even though my account is not active! Which of course makes me think..hmmm….of all the supposed matches they sent me I wonder just how many did not have an active account????
I made a very nasty phone call to e-Harmony who coughed up a free three month extension. I have gotten total squat for matches. Again the same scenario…no communication, matches that are totally out of line. I am sure that when these three months expire then I will suddenly get a few matches worth looking at in the hopes that I will renew my membership.
I plan to call and ask “What percentage of your members report a successful long term relationship after being matched by your system?” and “What percentage of us report that your service is garbage and a waste of our money”??? I would also like to know if the commercial engagements and marriages are actors or actual matches through e-Harmony?
Regardless…it is sad and unfortunate that e-Harmony is commercializing on the fact of life that we all need and want someone special to love and cherish.
Save your time/money, avoid e-Harmony and stick with top dating sites like Match and Perfect Match.
Hi, I've been a matchmaker for many years and have experience with just about every dating site out there. I have thoroughly reviewed and rated the best
All I can say is that thank goodness that I was only foolish enough to sign up for 1 month. I suspected all of the above nonsense, but now this site confirms my thoughts. Live and learn, I guess! However, we need to ensure somehow that they are not continuing to use us as “matches” if we are no longer members. This just enables the scam.
i have been on e harmony for 7 months, and iam very frustrated. They talk about the 29 dimensions of compatibility, but over 600 matches they have sent me none have requested communication with me, and only 4 or five have returned a request from me. If the compatibility process worked at least one out 600 would have contacted me. I think e harmony is doing a terrible job and robbing people of their hard earned money !
Of course, I wish I had stumbled across these reviews before I wasted my time and money on a 3-month subscription to e-harmony. After a few weeks, I decided this approach was ridiculous and felt foolish answering and sending the questions. I tried to cancel my membership but was told by customer service that there were no refunds, so I played out the 3 months and hoped that e-harmony was not as bad as the reviews say. I had hoped for more matches, but only a few requested communication and then suddenly they would close the match because of the distance. So why request communication in the first place if you think the distance is too far since it’s no secret where I’m from. Many times the distance was within 50 - 100 miles. When I requested communication, only a few responded, which after reading these reviews, they were probably not paying customers. One match seemed very interested in me and when we got through all the nonsense and reached open communication, suddenly I did not hear from him for several days. Then he e-mailed me and said that he ran into his old girlfriend and they’ve decided to give it another try. Then I managed to make it to open communication with a second guy and he seemed to really rush things, like he was on e-harmony 24/7 because he would always respond to my answers in a matter of minutes. His first e-mail was on a Thursday and said that he had to go out-of-town for the weekend for his cousin’s wedding, but would take his laptop along so we could continue with communication so we could get to know each other. I finally heard from him on the following Tuesday and what a coincidence, he ran into his old girlfriend over the weekend and they’ve decided to try again but if I wanted to be friends, we could continue e-mailing each other. Forget that! I’m sure he wasn’t at any wedding! After my membership expired, e-harmony is constantly trying to get me to renew and of course, I get matches all the time and requests for communication! What a crock! I firmly believe that e-harmony is a FRAUD! I can’t help but think that these 2 guys were “plants” just to get me hooked and to believe in e-harmony. The matches really poured in during the last few days of my subscription. I really feel like a fool!