Here’s a revealing review from a client of mine and pretty much sums up what I hear from everyone:
I signed up for a three month membership through e-Harmony. I was sent initially several matches. Surprisingly of the ones i was slightly interested in none responded to requests for communication. Of the few that i did make initial contact with it was terribly obvious during our first date that we had no chemistry and our personalities were oil and water!
Here comes the good part. I let my subscription expire…I didn’t cancel it. I still get matches in my email even though my account is not active! Which of course makes me think..hmmm….of all the supposed matches they sent me I wonder just how many did not have an active account????
I made a very nasty phone call to e-Harmony who coughed up a free three month extension. I have gotten total squat for matches. Again the same scenario…no communication, matches that are totally out of line. I am sure that when these three months expire then I will suddenly get a few matches worth looking at in the hopes that I will renew my membership.
I plan to call and ask “What percentage of your members report a successful long term relationship after being matched by your system?” and “What percentage of us report that your service is garbage and a waste of our money”??? I would also like to know if the commercial engagements and marriages are actors or actual matches through e-Harmony?
Regardless…it is sad and unfortunate that e-Harmony is commercializing on the fact of life that we all need and want someone special to love and cherish.
Save your time/money, avoid e-Harmony and stick with top dating sites like Match and Perfect Match.
Hi, I've been a matchmaker for many years and have experience with just about every dating site out there. I have thoroughly reviewed and rated the best
The ONLY way to OPT OUT completely, I found out (because I am going to) is to go in an erase all your photos, all your about me info, all your everything that you can possibly erase. And make sure auto renew is shut off.
They will NOT “take down” your profile and there is not way to get removed from a match’s Match Collection is to ERASE everything.
How do I know this? I contacted Customer Service.
I have been a member since Feb of ‘07 on and off and I will tell you, the whole thing is majorly flawed. What man is going to commit to anyone when he knows any day the next best thing could be waiting in his So and So Requests Communication list. Give me a break. I am so so so disappointed. Spread the word. I am so glad I found this place to vent.
I have the same story only I can’t get them to cancel my account. I received the three months for 44.00 or something like that and now I want to cancel.Does anyone have any suggestions
I couldn’t agree with all of you more!! What a rip off eharmony is!! After spending forever completing the ‘profile’ for matching..I started receiving some ‘potentially interesting’ matches…once I decided to pay for a three month membership, I had many with no response to my request for communication..or people who would answer questions and then just close the match…and no real opportunity to find out ‘why’!! Now that I am a month into this, the matches are ’sad’….located over 15 hours away…despite my 120 mile limit…eharmony calls those matches ‘flexible matching’….All in all, I have come to believe that 3/4s of the matches are most likely not people with active memberships…and I will NOT waste my time or money any further…..! What a rip off!!!!!!!!!