Here’s a revealing review from a client of mine and pretty much sums up what I hear from everyone:
I signed up for a three month membership through e-Harmony. I was sent initially several matches. Surprisingly of the ones i was slightly interested in none responded to requests for communication. Of the few that i did make initial contact with it was terribly obvious during our first date that we had no chemistry and our personalities were oil and water!
Here comes the good part. I let my subscription expire…I didn’t cancel it. I still get matches in my email even though my account is not active! Which of course makes me think..hmmm….of all the supposed matches they sent me I wonder just how many did not have an active account????
I made a very nasty phone call to e-Harmony who coughed up a free three month extension. I have gotten total squat for matches. Again the same scenario…no communication, matches that are totally out of line. I am sure that when these three months expire then I will suddenly get a few matches worth looking at in the hopes that I will renew my membership.
I plan to call and ask “What percentage of your members report a successful long term relationship after being matched by your system?” and “What percentage of us report that your service is garbage and a waste of our money”??? I would also like to know if the commercial engagements and marriages are actors or actual matches through e-Harmony?
Regardless…it is sad and unfortunate that e-Harmony is commercializing on the fact of life that we all need and want someone special to love and cherish.
Save your time/money, avoid e-Harmony and stick with top dating sites like Match and Perfect Match.
Hi, I've been a matchmaker for many years and have experience with just about every dating site out there. I have thoroughly reviewed and rated the best
I have been with e-harmony for 6 months and have had no one respond. I will send questions to my matches and I get no response. I wonder if the so-called matches are fake..
I feel this was a waste of my money and time. I will never rejoin e-harmony. They make it sound so good on tv and when you do finally join, nothing.
Hi, I thought I would get my two cents in while I was at it.
I signed up for 3 months of eharmoney and they have since been throwing 15 to 20 matches a day at me. Most won’t answer and the biggest thing I hate is their picture isn’t attached.
I can rule out 90% just by looking at their picture. I know that looks aren’t everything, but you can waste months talking to a lady, only to find out you’re not physically attracted to her…
I’m sure that there are women having the same problem. Eharmoney loves this because they can keep you paying. I’m so disgusted by their misleading practices that I demanded a refund. They refused!! Something about a contract I agreed to????. Buyer beware.
I’m reversing charges on my credit card and going w/ Match.com instead.
I used my credit card to let my daughter use eharmony for a month in Nov. They were supposed to send a email before the month was up to inform you of renewal and have a chance to stop the service.
My daughter said she told them she didn’t want to renew and I got charged for Dec. anyway. I only noticed it on the statement Jan. 22, they were charging on the 23rd of the month so I called them to cancel before they charged the next day for Jan.
The lady said she needed to talk to my daughter because it was her account but being it was my card she would turn off whatever bills you. The night of the 23rd I looked at my statement on the internet to make sure they didn’t charge me and guess what? I had a charge on the 22nd so she must have put the charge on before she turned it off if she even did it at all.
I’m not the only victim… I looked up eharmony complaints and there were many complaints about unauthorized recurring charges.