
Here’s a revealing review from a client of mine and pretty much sums up what I hear from everyone:
I signed up for a three month membership through e-Harmony. I was sent initially several matches. Surprisingly of the ones i was slightly interested in none responded to requests for communication. Of the few that i did make initial contact with it was terribly obvious during our first date that we had no chemistry and our personalities were oil and water!
Here comes the good part. I let my subscription expire…I didn’t cancel it. I still get matches in my email even though my account is not active! Which of course makes me think..hmmm….of all the supposed matches they sent me I wonder just how many did not have an active account????
I made a very nasty phone call to e-Harmony who coughed up a free three month extension. I have gotten total squat for matches. Again the same scenario…no communication, matches that are totally out of line. I am sure that when these three months expire then I will suddenly get a few matches worth looking at in the hopes that I will renew my membership.
I plan to call and ask “What percentage of your members report a successful long term relationship after being matched by your system?” and “What percentage of us report that your service is garbage and a waste of our money”??? I would also like to know if the commercial engagements and marriages are actors or actual matches through e-Harmony?
Regardless…it is sad and unfortunate that e-Harmony is commercializing on the fact of life that we all need and want someone special to love and cherish.
Save your time/money, avoid e-Harmony and stick with top dating sites like Match and Perfect Match.






Hi, I've been a matchmaker for many years and have experience with just about every dating site out there. I have thoroughly reviewed and rated the best
I too had a bad experience with eharmony. I found out later on that the majority of the matches I received were not current members. In other words, they had let their subscriptions run out, but were still being “matched” with me. The men I was matched with had no way of communicating with me unless they opted to subscribe. I did have one person try to communicate with me. He was an ex felon, had no job, no car, no money. I’m a single middle aged women with a great job, a college education and I own my own home. Just want I want.
I joined eHarmony about 2 months ago and must say that I too am not happy with them. The biggest complaint that i have with them is the lack of control of what you can do. They give you lame options for icebreakers, etc. Most of the items in the Guided Questions section are questions that have obvious answers like: What do you consider to be adventurous - watching tv, taking a nap, jumping out of an airplane, or having coffee? Now, those were not the exact choices but their silly options (and lack of options) drove me nuts.
I also got out-renewed to my surprise. When I signed up, they gave me the option of signing of for just 1 month, 3 months, etc. Then I notice that they hit me up for a 2nd month. I didn’t complain because realized it would be a waste of time logged in and hunted down the area where I can turn off the auto-renew which I didn’t turn on in the first place. The on-off feature was NOT where I expected it to be so it too a little digging around to find it.
I also had several people send me replies who were obvious scammers. Since I know a thing or two about the internet and websites, they were easy for me to spot. The first time I complained to eHarmony about the scammers, I gave them free programming advice on how to curtail it but they did nothing. After the 2nd wave of scammers, I let them have it and showed them how stupid they were. I have not received any more scammers since then …. at least i don’t think.
The women that were sent to me were ok about 20% of the time as for their looks and what they wrote in their profiles. However, most of them didn’t respond or they abandoned the guided communication when I asked some tough (but important) questions. One woman asked where do I see myself living in 5 years. I told her that I will have 2-3 homes with the primary residence likely being in the suburbs. She stop responding after that. Don’t know if she thought I was lying or if she thought she didn’t measure up. I really liked her but was too restricted by the eHarmony system to let her know what i was really about and really thinking, etc.
Overall, I’ve had a frustrating experience with their system mainly because of the limitations on how to really connect with someone such as tastes in music, etc.
I found eharmony to be a total waste of time. Most of the matches they sent me were from cities far away - I live in New York City - I thought there would be plenty of people from my area. Well luckily there was also a search option and I could do similarity, complimentary and custom profile searches, I used all these options.
I found and wrote to ALL the men from my City who I found attractive and who were within the age and height range I was looking for - they were less than 20 in total. I did not get a response from any of them - it could have been that they were not interested in me, but since a lot of these people had “matching” test results and requirements and they were in my city but had not been sent to me previously I thought perhaps some of them were no longer active on the website.
This leads me to another gripe - most of the men I found in my searches on this site and just about all the matches I received were very unattractive - so bad looking to where I dreaded looking at the matches. I wasn’t looking for women so I can’t comment on the women, but most of the men were butt ugly. It was as though a secret signal went out and all the ugly men in America flocked to this site. And I am not looking for movie star good looks - I like a manly man, but those faces were just too asymmetrical.
I would recommend match.com over any other site as I’ve had good results with them.